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The Australian Travel Industry Association (ATIA) is delighted to introduce the newly appointed members of the ATAS Advisory Committee (AAC). The ten business specialists named to the AAC will play an important position in guiding the Australian Travel Accreditation Scheme (ATAS), guaranteeing it continues to function a beacon of belief and distinction throughout the business and for customers.
In a concerted effort to mirror the dynamic and multifaceted nature of the journey business, the AAC’s new membership contains a balanced illustration of expertise, experience, expertise, and backgrounds.
· Brett Mitchell from Intrepid, representing Tour Companies.
· Chad Carey from Chimu, bringing a wealth of information from Tour Operations.
· Deb Fox from Abercrombie & Kent, a key Tour Operator.
· David Walker from ITC Pacific (Sno n Ski), including depth with Wholesaler insights.
· Ken Morgan from ATAC, representing Network/Groups.
· Scott Darlow from LINK, with experience in Corporate Travel.
· Steve Hui from IFLYflat, providing a perspective on Online/Hybrid Travel.
· Gina Norman from RAA, embodying the spirit of Retail Travel.
· Brett Dann from Hunter Travel Group, with a concentrate on Retail.
· Lauren Gray from 1000 Mile Group, representing Host Networks.
ATAS, the Travel Sector’s prestigious accreditation programme, is pivotal in distinguishing exemplary journey companies that meet and exceed the very best business benchmarks. Accreditation beneath ATAS is contingent upon stringent standards, together with an in-depth evaluation of enterprise fashions, compliance with Australian Consumer Law, indemnity insurance coverage verification, workforce qualification requirements, annual monetary opinions, day by day director checks, and a strong shopper complaints programme.
These new members characterize a dedication to the ATAS’s future as a scheme that not solely evaluates however conjures up journey companies to achieve the top of operational excellence.
ATIA CEO Dean Long stated: “We are thrilled to welcome the new members to the ATAS Advisory Committee. Their collective wisdom and extensive industry experience will undoubtedly contribute to the robust oversight and strategic direction of the ATAS. This committee is instrumental in ensuring that ATAS remains relevant, rigorous, and responsive to the evolving needs of the travel industry and consumer expectations.”
“Their strategic recommendation is essential in our steady efforts to refine and improve ATAS, offering a degree of accreditation that journey companies aspire to attain and that customers recognise as a mark of excellence. We thank our new AAC members for agreeing to volunteer their time as a part of this crucial advisory Committee.”
The new AAC members convey a wealth of expertise:
Brett Dann – Founder, CEO, and Managing Director, Hunter Travel Group (HTG)
Brett Dann is the visionary chief of Hunter Travel Group, overseeing a community of 35 journey shops throughout Australia. His entrepreneurial journey within the journey business over 40 years has led HTG to turn out to be a big participant available in the market, offering complete journey providers beneath esteemed manufacturers, pushed by a dedication to customer-focused options and operational effectivity.
Brett Mitchell – Managing Director, Intrepid ANZ
Hailing from Zimbabwe and Perth, Brett Mitchell directs Intrepid’s ANZ operations, mixing his ardour for journey with huge expertise in finance and gross sales. Prior to becoming a member of Intrepid, Brett lived and labored in London the place he efficiently led a spread of debt elevating, IPO and M&A actions for excessive profile firms on the London Stock Exchange. Brett joined the tourism sector in 2008 and has since been an energetic Board member on quite a lot of journey associations and boards, serving to to drive optimistic change throughout the business.
Chad Carey – Managing Director, Chimu Adventures and Intrepid Polar
Chad Carey, co-founder of Chimu Adventures, has developed from civil engineering to pioneering journey experiences in South America and Antarctica. In 2004, Chad and his co-founder Greg Carter launched Chimu Adventures which, after nearly twenty years of progress, is a pacesetter throughout the Australian journey business for journey to South America and Antarctica.
In 2017, Chimu Adventures launched a three way partnership with Intrepid Travel to function the Ocean Endeavour in Antarctica. Chad took on the position as Managing Director for this enterprise unit and now spends his time between the 2 companies.
Chad has served on quite a lot of business our bodies together with The Australian Travel Association for Latin America, IAATO’s Climate Change Committee, IAATO’s Associate Members Working Group and the Australian Travel Industry Association’s ATAS Advisory Committee.
David Walker – Business Owner, ITC Pacific
With a profession spanning over 40 years, David Walker is a seasoned skilled within the journey business. A enterprise proprietor since 1992, David has been instrumental in guiding ITC Pacific and its main manufacturers to a distinguished place within the journey sector.
He brings important experience in sustaining greatest enterprise practices, monetary integrity and obligation of care and brings a broad data of Travel and its stakeholders and a eager concentrate on sensible accreditation technique and design. He was Founding Chairman/Board Director of the Student Educational Travel Organisation (SETO), and has held different Board positions with a concentrate on governance, structure, and codes of conduct pointers.
Debra Fox – Managing Director, Abercrombie & Kent Australasia & EVP Sales, Crystal Cruises APAC
Debra Fox is a distinguished chief with in depth expertise over 3 a long time throughout retail, touring, cruising, and tourism, notably within the luxurious sector. Deb has held senior roles throughout Retail in each Agency and Consortia, in addition to Touring, Cruising and Tourism segments the place her roles held duty throughout main markets globally. In addition, she was co-founder of The Inspire Collective, a consultancy specialising in journey, tourism, service and experience-based industries with a concentrate on technique and organisational growth.
As Managing Director of Abercrombie & Kent Australasia and EVP Sales for Crystal Cruises APAC, she drives innovation and strategic progress, underlining her experience within the world journey market. Previously, Deb has held senior roles together with Chief Commercial Officer and Global Head of Sales & Marketing on the APT Travel Group, American Express, Traveland and Thomas Cook.
Gina Norman – General Manager, Travel and Distribution, RAA
Gina Norman brings over three a long time of expertise to her position as General Manager of Travel and Distribution at RAA. Previously, Gina held quite a lot of senior roles together with Nation Leader SA/NT at Flight Centre Travel Group, and Chief Performance Officer at Bedford Group.
Gina’s concentrate on technique, operational excellence and persistently motivating her groups to exceed their progress targets has seen her win state, nationwide and world awards for excellent efficiency all through her profession.
Ken Morgan – Founder and Director, Two’s a Crowd
Following a profitable company profession in home aviation, monetary providers, telecommunications, and insurance coverage, Ken determined to begin his personal enterprise in a class he had at all times been enthusiastic about – journey. He recognized the solo traveller market area of interest (40 years outdated and above) as a big alternative and set about creating the enterprise and growing their factors of distinction. So, in 2012, Two’s a Crowd took flight.
Ken can also be a Director of the Australian Travel Agents Co-operative (ATAC). With 130 impartial members, it’s Australia’s solely co-operative journey agent shopping for group.
Lauren Gray – General Manager, 1000 Mile Travel Group
Lauren Gray, General Manager of 1000 Mile Travel Group, a worldwide host company community, boasts a 17-year tenure within the journey business with a specialisation in company journey. Her management fashion promotes a a tradition of collaboration, respect, and empowerment, making a supportive atmosphere the place everybody can thrive and develop collectively. Lauren’s strategic strategy drives innovation in buyer experiences and profitable journey packages. She nurtures buyer relationships and empowers journey specialists to excel of their companies.
Scott Darlow – General Manager, Link Travel Group
Scott has had a complete profession in journey that has exceed 25 years. After beginning out as a journey guide himself in 1997, he moved into the airline world in 1999 the place he spent near the following 18 years, all of which have been gross sales associated and all have been journey business associated. The final 10 years within the airline world have been in native administration at a significant worldwide airline the place Scott moved by way of and ran varied departments.
Scott made the transfer again to the company aspect of the business in late 2016 and held senior roles in Magellan Travel Group and likewise Helloworld Travel as soon as it acquired Magellan. Currently, Scott is the inaugural General Manager of the brand new invitation solely Link Travel Group, a three way partnership between Flight Centre Travel Group, The Goldman Group and Spencer Group of Companies.
Steve Hui – Founder, iFLYflat
Steve Hui, ‘The Points Whisperer’ and founding father of iFLYflat, is famend for revolutionising enterprise journey by way of strategic use of bank card rewards. Since 2011, his specialised journey firm has employed data-driven methods to optimise bank card rewards and frequent flyer factors, thus enabling purchasers to fly Business Class for roughly half-the-standard fares, revolutionising the normal economics of enterprise class journey.
A graduate of the UNSW with a Bachelor of Commerce, Steve can also be a licensed CPA Accountant. With an 11-year tenure at Australia’s main funding financial institution, Macquarie Bank, Steve noticed the monetary ingenuity that impressed him to faucet into the untapped asset of reward factors for cost-effective luxurious journey.
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